Skip to main content
All CollectionsSHIPPING & DELIVERY
Package is being returned to sender due to incomplete address?
Package is being returned to sender due to incomplete address?
Updated over a week ago

Incomplete address usually means something is missing in your address such as a unit number or apartment number. If you forget this we cannot do anything about it. Addresses cannot be edited while in transit. Once it leaves our hands it is out of our control. We remind customers on our check out page to include unit numbers as well as to confirm their complete address in our confirmation emails.

  • We will no longer be using a return address. Packages with incomplete/incorrect addresses (missing unit#) will be deemed lost and not refunded/reshipped. PLEASE MAKE SURE YOU ENTER IN YOUR CORRECT ADDRESS. Contact us Immediately for corrections before paying.

  • WE ARE NOT LIABLE FOR RETURNED MAIL DUE TO INCORRECT/INCOMPLETE ADDRESS (NO REFUNDS)

Did this answer your question?